If there is a transaction that is more stressful than buying a house it is probably buying a car. And for most people they buy cars more often than houses. That is why I am recommending Michael Borbet at Mountain View BMW.
Five years ago I started looking for a brand new BMW X3 after driving second hand elderly BMW's for years. I did a great deal of research on the internet and decided on a particular model and color. I sent emails to all the local dealerships to see what they had in stock. I hated the idea of going to a showroom floor and getting that car sale push before I knew what I wanted. Most of the responses I got were along the lines of "come in and I will get you a great deal."
I sent an email to Mountain View BMW and got in contact with Michael. Michael actually answered my questions! When I had more questions he answered them. He was courteous, responsive and never pushy. He was professional in every way. I set up an appointment with him to see the car. Michael let me set the pace for my car buying experience. It was a painless experience to buy a car from Michael.
I hope I get the chance to buy another BMW from Michael soon, my X3 needs a new baby sister:-) I am thinking something along the lines of the 2010 330 series.
I recently attended a real estate course and one of the topics was the importance of staying connected to your clients after they have purchased a house from you. The instructor wanted to show that car sales people were not known for their client management skills and sarcastically asked, “ Do any of you know a car salesperson that follows up with their clients?” I raised my hand and said, “ Yes I do, Michael contacts me at least once a year to see how my car is doing.” The entire room looked at me dumbfounded! They had never heard from their car salesperson again. Which I think is ironic, who as a group buys more new cars than Realtors?
Michael Borbet
Internet Sales Manager
e-mail: BorbetM@autonation.com
Phone: 650-943-1050
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